Thank you for visiting modeunora.com, the online store of Modeunora, operated by Zibo Chenglian Network Technology Co., Ltd. ("we," "us," or "our").

We respect your privacy and are committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website, purchase products, or interact with our services.

By accessing or using our website, you acknowledge the information practices described in this Privacy Policy.

01 / Information We Collect

We may collect personal information when you browse our website, place an order, create an account, contact Customer Support, or otherwise use our services.

Information You Provide

Depending on how you interact with our store, this information may include:

• Full name.
• Email address.
• Telephone number.
• Billing and shipping addresses.
• Payment-related information.
• Order details and purchase history.
• Information submitted through customer service inquiries.

Payment transactions are processed through third-party payment providers. We do not store complete payment card details.

Information Collected Automatically

When you access our website, certain information may be collected automatically, including:

• IP address.
• Browser type and device information.
• Operating system.
• Pages visited and browsing activity.
• Time spent on our website.
• Referring websites or traffic sources.
• Cookies and similar tracking technologies.

This information helps us maintain our website, understand visitor activity, and improve the shopping experience.

02 / How We Use Your Information

We may use collected information for the following purposes:

• Processing, confirming, and fulfilling orders.
• Arranging shipping and delivery.
• Sending order confirmations and shipping updates.
• Processing payments and preventing fraudulent activity.
• Managing returns, refunds, and customer inquiries.
• Providing customer service and technical assistance.
• Improving our website, products, and services.
• Sending marketing communications when permitted by law.
• Providing personalized content, offers, and advertisements.
• Analyzing website traffic and customer preferences.
• Maintaining website security and preventing misuse.
• Meeting applicable legal and regulatory obligations.

03 / How We Share Your Information

We do not sell or rent personal information in exchange for money. We may share certain information with third parties when reasonably necessary to operate our business or provide services.

Service Providers

These third parties may include:

• Payment processing providers.
• Shipping companies and logistics partners.
• Order fulfillment providers.
• Website hosting and technical service providers.
• Analytics providers.
• Advertising and marketing service providers.
• Customer support service providers.

These providers may process information as necessary to deliver their services, subject to their applicable contractual and legal obligations.

Legal Requirements

We may disclose personal information when required by law, a valid legal process, or an authorized government request, or when reasonably necessary to protect our rights, customers, property, or business operations.

04 / Cookies & Tracking Technologies

We use cookies and similar technologies to help operate our online store and improve your browsing experience.

These technologies may help us:

• Remember preferences and shopping cart contents.
• Maintain essential website functionality.
• Understand how visitors interact with our website.
• Measure website and marketing performance.
• Deliver more relevant content and advertising.

Third-party analytics and advertising providers may also use cookies, pixels, or similar technologies in connection with our website.

You may manage or disable certain cookies through your browser settings or available privacy controls. Disabling some cookies may affect website functionality.

05 / Payment Information

Payments are processed through third-party payment providers using their applicable security systems.

We do not store complete payment card information. Payment providers handle payment details in accordance with their own privacy policies and security practices.

06 / Marketing Communications

With your consent or where otherwise permitted by applicable law, we may send promotional emails, product announcements, special offers, and other marketing communications.

You can unsubscribe from promotional emails at any time by using the unsubscribe option included in the message.

You may also contact Customer Support to request removal from our marketing communications.

Transactional communications related to existing purchases may still be sent when necessary.

07 / Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, misuse, loss, or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

We therefore cannot guarantee absolute security, although we work to maintain appropriate safeguards.

08 / Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights concerning your personal information.

These rights may include the ability to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of certain personal information.
• Request information about how your information is collected or used.
• Withdraw consent where consent is the applicable basis for processing.
• Opt out of certain advertising-related uses or disclosures where required by law.

To submit a privacy-related request, please contact us using the details at the end of this policy. We may need to verify your identity before processing certain requests.

09 / Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it in accordance with applicable law.

10 / Third-Party Websites

Our website may contain links to independently operated third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review their privacy policies before providing personal information.

11 / International Data Transfers

Personal information may be transferred to, processed in, or stored in countries other than the country in which you reside.

These transfers may occur when we use service providers, payment processors, logistics partners, or other business services operating internationally.

Where required, we will take appropriate measures to comply with applicable data protection requirements for international transfers.

12 / Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our services, information practices, business operations, or applicable legal requirements.

Updated versions will be posted on this page, together with a revised "Last Updated" date.

We encourage you to review this Privacy Policy periodically.

13 / Contact Us

If you have questions, concerns, or privacy-related requests, please contact us.